Last updated: 27 May 2026
Contents
These Terms of Service ("Terms") govern your use of SRP Pro, a business management platform for SMART repairers, auto bodyshops and PDR technicians. By creating an account or using the service, you agree to these Terms. Please read them carefully.
By accessing or using SRP Pro you confirm that you are at least 18 years old, have the authority to enter into a binding agreement, and agree to these Terms and our Privacy Policy. If you are using SRP Pro on behalf of a business, you represent that you have authority to bind that business to these Terms.
SRP Pro provides software tools including estimate and invoice creation, booking and calendar management, customer relationship management, an online quote portal, expense tracking, fleet management and integrations with third-party platforms including The SMART Repair People (TSRP). We reserve the right to modify, add or remove features at any time.
New accounts receive a 14-day free trial with full access to all features. No payment method is required to start the trial. At the end of the trial, you must subscribe to continue using the service.
Subscriptions are billed monthly in advance. Payment is processed securely by Stripe. By subscribing you authorise us to charge your payment method on a recurring basis until you cancel.
You can cancel your subscription at any time from the Billing section of your account. Cancellation takes effect at the end of the current billing period — you retain full access until then. We do not provide partial refunds for unused time within a billing period.
Subscription fees are non-refundable except where required by law. If you believe you have been charged in error, contact us within 30 days at pro@smartrepairpeople.com.
We will give at least 30 days' notice of any price increase. Continued use of the service after that date constitutes acceptance of the new price.
You agree not to:
We reserve the right to suspend or terminate accounts that breach these rules without notice.
You retain full ownership of the data you enter into SRP Pro — your customers, jobs, estimates, invoices and other business records. We process this data on your behalf as a data processor under our Privacy Policy.
You are responsible for ensuring that you have the necessary rights and consents to upload and store personal data about your customers in SRP Pro, in compliance with UK GDPR and applicable data protection law.
Upon account cancellation or termination, you may export your data before the account closure date. After 90 days we will permanently delete your data.
SRP Pro and all of its content, features and functionality — including the software, design, logos and trademarks — are owned by DAA SMART SOLUTIONS LIMITED and are protected by intellectual property law. You are granted a limited, non-exclusive, non-transferable licence to use the service for your own business purposes during your subscription.
Any feedback, suggestions or ideas you submit about the service may be used by us without compensation or attribution to you.
We aim to provide a reliable service but do not guarantee 100% uptime. Scheduled maintenance will be communicated in advance where possible. We are not liable for losses caused by outages, delays or unavailability of the service.
SRP Pro includes offline functionality for certain pages via a Progressive Web App cache. Cached data may not reflect real-time changes and is provided on a best-effort basis.
To the maximum extent permitted by law:
Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.
You may close your account at any time via account settings. We may suspend or terminate your account without notice if you breach these Terms, fail to pay subscription fees, or if we are required to do so by law. On termination, your right to use the service ends immediately.
We may update these Terms from time to time. We will notify you of material changes by email or via an in-app notice at least 14 days before they take effect. Continued use of the service after changes take effect constitutes acceptance of the new Terms.
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Questions about these Terms?